To give you more tips about managing vendor credits and recording cash backs in QuickBooks Online, please check out these links: To guide you in utilizing the Audit Log feature in QBO, you can refer to the article: Learn what the audit log can do and how to use it to keep an audit trail.įrom there, review the transaction and make sure that the you've selected the right vendor. Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.Go to the Gear icon and select Audit Log.In this area, you can see who made changes to your books and what they did. If you've generated a vendor credit already and it's not showing up in the list of credits, I'd recommend searching the transactions from the Audit Log. Usually, this is the category, product, or service you’re getting a credit for. Depending on how you record purchases with this vendor, enter the Category details or Item details.In the Vendor dropdown, select your vendor.Select Vendor credit or Receive vendor credit. This way, it will show up upon linking the vendors transaction. You'll need to make sure that you've created a vendor credit already. Hello there, got you covered in managing your vendors' credit in QuickBooks Online. Let me know if you have any Questions after following those steps. Refer to this article for more information managing bills in QuickBooks Online: Enter and pay bills.
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